Terms and Conditions
General
Collectibles Ninja is not responsible for any damage, regardless of its nature, resulting from incorrect or incomplete information provided by or on behalf of the customer. Collectibles Ninja is not accountable for any indirect damages.
In situations where these terms and conditions are unclear or do not cover specific scenarios, the decision lies with Collectibles Ninja. Any interpretation should align with the spirit of these terms and conditions.
If Collectibles Ninja does not always insist on strict adherence to these terms, it doesn't imply a waiver of any provision. Collectibles Ninja retains the right to demand strict compliance in any situation.
All legal matters involving Collectibles Ninja are subject to Belgian law, even if the agreement is executed abroad or if the involved party resides there. The Vienna Sales Convention does not apply.
Customers of Collectibles Ninja have a 14-day withdrawal right for unopened products, excluding (Custom) Mystery products.
By creating an account, I agree to all terms and conditions of Collectibles Ninja.
Products
Products offered by Collectibles Ninja are typically in near mint to mint condition unless stated otherwise. Mint cards are undamaged, while near mint cards may have slight imperfections but appear new.
Occasionally, products listed on Collectibles Ninja might be out of stock. Affected customers will be informed and compensated.
If a customer is unsatisfied with a delivery, they can return the items within 14 days for a refund, excluding shipping costs. Returned items must be in their original condition. Return shipping costs and risks lie with the customer.
Pre-orders
Pre-orders have unique conditions outlined in this section.
Many products are available for pre-order at competitive prices based on upcoming releases or restocks.
Pre-orders must be paid and confirmed at least 14 days before the announced release date.
Pre-paid order cancellations are refundable up to 95% due to transaction fees from our payment service, Paypal. Additionally, a 10€ invoice fee is non-refundable.
To Order
By placing an order, customers agree to these terms.
Upon ordering, customers commit to purchasing the items and paying the total amount. Orders are binding and cannot be unilaterally canceled unless payment isn't made within the specified term. Products remain Collectibles Ninja's property until full payment.
There's no minimum order requirement with Collectibles Ninja.
Collectibles Ninja serves individual customers and limits orders to 5 of each unique card per customer within a 14-day period. Promotional offers have their own limits.
Payment
Payments must be completed within 7 days in euros via iDeal or the provided bank account. If not, Collectibles Ninja may cancel the order or involve a collection agency, with any associated fees charged to the customer.
For refunds involving payment methods like Visa or Paypal that charge a fee, Collectibles Ninja isn't liable for the deducted portion.
Prices
Listed prices are in euros, inclusive of VAT and exclusive of shipping.
The website's prices at the time of order determine the payable amount.
Collectibles Ninja reserves the right to adjust or cancel orders with incorrect pricing.
Dispatch
Collectibles Ninja isn't responsible for lost or damaged packages unless additional insurance is purchased.
Privacy
Visiting our website doesn't require personal information. However, orders need details like name, address, and email for processing and communication.
Your data is exclusively used for Collectibles Ninja operations and isn't shared with third parties.
We use your data for calculating shipping, communication, and order fulfillment.
We strive to protect your data from unauthorized access. Only authorized Collectibles Ninja staff can access it.
Note: Please check your spam filter. Emails from @collectibles.ninja might land in the spam folder!